Responsibilities

• Day-to-day coordination of the Facilities service requests, Reception, Mail and courier services, waste and cleaning staff
• Understand importance of Business Continuity Coordination.
• Understand responsibilities through the management agreement. Have early appreciation of client needs.
• Proactively manage FM supplier contracts, implications of operational changes. Coordination of outsourced service providers to ensure the satisfactory performance and compliance with contract obligations.
• Participation in the local vendor sourcing process; negotiation of local vendor contracts, tendering
• Detailed knowledge of client FM contracts
• Input into the FM Health & Safety program to ensure compliance with all relevant workplace Health & Safety legislation and compliance with companies’ policies and procedures.
• Management of local Budget and financial processes
• Management of local FM operating budgets and cost efficiency efforts.
• Production of monthly analysis, re-forecasting, and accruals of the Opex & Capex budgets to demonstrate achieving financial KPI’s.
• Day-to-day operations coordination of security services in coordination with regional security.
• Proactively inspects the facility, systems, rooms, common areas, etc. to ensure office is maintained to a high standard
• Monitors and manages facilities request system and provides statistics on a monthly basis to Lead FM.
• Trains client employees how to use FSC (Facilities Service Centre) through regular communications and RE&F appropriate working processes set up in the office.
• Work alongside with clients of real estate department to coordinate contractors for internal moves for planned head count changes.
• Data gathering, analysis and reporting - Sustainability, Energy, Utilities etc.
• Identifying and documenting internal policies and procedures, providing clear communication to subordinates and client employees.
• Collect, assemble and prepare reports using Excel, PowerPoint and Word.

Qualifications

• High School Diploma or Colleague Degree
• Written and verbal communication skills in both languages, Macedonian and English
• Proficiency in Microsoft Word, Excel and Outlook
• Ability to handle sensitive and confidential information
• Excellent time management
• Excellent organization skills
• Minimum of 2+ years of prior office experience
• The qualified candidate should be detail and customer oriented, extremely professional, proactive
• Appropriate work ethic / commitment level required

Certificates and/or Licenses

We offer you

• A challenging position in a dynamic team within a leading real estate company, working for our client Microsoft North Macedonia, with part time engagement of 4 hours per day.
• An interesting salary package
• Opportunity to be a part of an expanding business